Для цієї роботи потрібен вільний англійську мову, тому оголошення англійською:
Hello, my name is Maryana and I am from company Cross Border Talents. CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europe, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for Engineering, ICT, Medical and Contact Centre sectors.
At the moment Cross Border Talents is looking forRussianspeakers to fill several vacancies. Are you interested in job in Athens, Greece?
Your Role as a Technical Advisor:
- Respond and record consumer enquiries/questions raised through free phone lines for customers;
- Maintain Accurate data input of consumer enquiries, questions and feedback on the customer services database;
- Ensure client complaints are dealt with and logged in line with the company's complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions, support documents and system training;
- Offer recommendations to common problems or frequently asked questions.
Requirements for the Technical Advisor Opening:
- Native Russian and Fluent English (B2/C1);
- Writing speed: 17 words per minute.
Cross Border Talents' Client Offer:
- Paid travel Expenses;
- Accommodation in a hotel for the first 15 days, while at the same time there will be a company looking for a house according to your expectations;
- Fixed term contract;
- Work in shifts, hours based on client's needs , mainly Monday – Friday;
- Attractive Salary with performance bonus;
- Help with accommodation;
If you are interested, please send me your CV in English for maryana.serpinina@cbtalents.com with subject Technical Advisor Russian Speaker.
Thank you!